Sunday, 11 January 2009
This fun-filled activity is definitely not for the faint-hearted. So its important to be emotionally prepared and physically fit, In fact, the activity is a sure test of your endurance and stamina. While Sea Kayaking is a fun activity, it is also a splendid opportunity to see all those lovely destinations which were otherwise unaccessible. Wild life enthusiasts will cherish this opportunity to watch the wild life at close quarters. So when you are planning your next holiday, squeeze in a few hours of sea kayaking into it. We recommend you to brush up your swimming skills, lest there is trouble!
Sunday, 4 January 2009
on the recycling rubbish it suddenly dawned on me, what is the point?
I have done my fair share of sorting out the rubbish so much of it can be recycled, but the bigger issue that bugs me really is there are too many people on the planet and we consume way to much. The way I see it we have 2 options:
- We go back to feeding ourselves (if we can remember how to) working on the land / crofting and smaller communities working together, the real issue with this is, there is not enough land for the population to do it. Which probably means we are now dependant on intensive farming. If we stopped worrying about world domination and trying to expand business across many countries then we could probably all become more self sufficient. The other issue is things like washing machines have taken away much of the daily jobs in the home, the question is has it made us any happier? Probably not, if your like our family you end up going to the shops and spending more money on stuff you did not really need.
- The second option I find more exciting, we start to expand onto other planets and start mining off the Galaxy for resources. I would love to think we could do it as a civilisation, but we can't stop fighting over land and religion, so until we resolves these issues we cannot unite as a planet and become space fares.
Anyway that was my New Years thought.
Thursday, 1 January 2009
2009 will be the year that companies will start to find more and more negative content about them on the net if their standard of customer service or products are not up to scratch. Like SEO it will take companies time to understand what reputation management is all about and how to deal with it.
Take for example a local plumber in Blairgowire Peter Drummond, I called them to come out to give me advice and price on some work. They told me they would come out in the next week to do a fairly simple job. 2 weeks went by and no one showed up, so I called again about 3 weeks ago, again they said a plumber would be out to do the job early the following week. Again guess what no show... so just before Christmas I called P Drummond and spoke to a lady, after telling her, I can understand if staff are ill or emergency happens and that their staff cannot always make appointments. What I did explain was that there is absolutely no excuse for them not calling me to say no one was going to show. I am absolutely convinced that companies like this don't realise how easy it is now to write about them on the net, another customer looking for a plumber in Blairgowrie could easily find this blog and read it, then be put off using them.
So the lesson really is; no longer is the message of bad customer service passed on in the queue in the local post office but recorded for more and more people to find on the net.
We are often being asked to help more and more companies with their reputation on the net, give me a shout if you need such a service.